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Deposit Methods
The player from the Netherlands had been waiting for months for a refund from the casino, which had repeatedly assured her that the funds would be returned. The player from the Netherlands faced an issue with the casino’s website that did not disclose a maximum payout limit. The Complaints Team confirmed that cooperation and patience had been key in addressing the player’s concerns regarding the withdrawal delay. The issue was resolved after the player marked the complaint as resolved, indicating that the withdrawal had been processed successfully. The player from Greece had requested a withdrawal prior to submitting this complaint.
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The issue was resolved when the casino confirmed that her withdrawal had been successfully processed after several messages. The Complaints Team had concluded that they could not assist with her refund request, as the funds had seemingly been played down, and the casino’s decision to issue a refund was at its discretion. The player acknowledged the need to check the rules more thoroughly, and the complaint was marked as resolved. The player from Germany submitted multiple self-exclusion requests to Luckygem, all of which were ignored.
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Click on the “Play” button at the top of this review page to visit the official Luckygem Casino website.
They’re basically making certain that any sums of money get released to the correct player. Our Luckygem withdrawal review shows that they generally finalize your transfer query instantly. Extra hold-ups might be down to your online casino operator, web banking provider, or someone in-between.
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Quick Summary of Luckygem Welcome Bonus
You’ll fill out a few simple online forms with your personal information such as email address, password and currency. We recommend thoroughly reviewing all information regarding accepted currencies and payment methods before joining any casino. Given the current popularity of cryptocurrencies, it would be surprising to find an online casino that hasn’t joined this trend. It does not matter whether you win or lose in the games, it is important to be present.
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To become a member of the exclusive loyalty program, an interested person must prove they are really devoted to LuckyGem casino. The game lobby is really extensive and loaded with entertainment options! Apart from the loyalty program, the casino provides several daily rewards There is a very elaborate rewards program for the most devoted casino members. That would be customer support that operates via live chat and email. Yes, the operator has come up with several bounties for new gaming enthusiasts and for regular customers.
Despite her completion of the verification process and multiple communications confirming the refund, the casino had not processed it. He is currently waiting for a new withdrawal request after winning again, but he is frustrated that the previous winnings of €4,050 have not been paid out despite completing the wagering requirements. After receiving a response that the casino is not willing to close his betting account, he demands immediate deactivation and a refund of his losses exceeding 495 euros. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Luckygem Casino, your account, withdrawals, or anything else. To test the helpfulness of customer support of this casino, we have contacted the casino’s representatives and considered their responses. You can find the reviews in the User reviews part of this page.
