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We determine the overall user feedback score based on the player feedback submitted to us. Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. Caspero Casino is one of smaller online casinos based on our estimates or collected information. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino. Based on their findings, we have calculated the casino’s Safety Index, which is our score describing the safety and fairness of online casinos. In this review, Caspero Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology.
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That particular problem is a result of the moment when you’ve lately registered at the casino site and you are in the course of getting your account verified. Any additional hold-ups may be down to your casino site operator, payment gateway, or an intermediary. This is because today’s online payment platforms have capacity for split-second money transactions.
The situation remained pending as the team awaited any potential response from the casino. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint.
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Consequently, the complaint was marked as «unresolved,» and the player’s situation was documented in hopes that the casino might reconsider its approach in the future. Please note that some of these may only be available to players from selected countries. We only calculate it after a casino has at least 10 reviews, and we have only received 2 player reviews so far. At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. Unfair or predatory rules could be exploited in order to avoid paying out the players’ winnings to them. We’re committed to transparency and helping players make informed decisions.
All reviews
The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. The Complaints Team had made multiple attempts to contact the casino regarding the player’s delayed withdrawals but received no response. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The Complaints Team intervened after the player reported delays despite all documents being verified and a lack of communication from the casino’s finance department. The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed.
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